• Establishing a culture of continuous improvement, seeking ways to streamline and improve recruitment, hiring & onboarding processes via systems review and recommendations. • Managing the full cycle of recruitment process including but not limited to sourcing,screening, interviewing, hiring, onboarding and emploee branding. • Managing emplyee branding interventions within SPB office • Handling exit interviews • Creating a positive candidate experience and improved quality of hire while maintaining effective and responsive fill times. • Performing other administrative tasks as needed.

• Working with Morgan Stanley’s HR team providing effective HR administration services including case management, offboarding, compensation and reference administration processes across EMEA and APAC. • Providing support for general HR enquiries by email in a timely and effective manner meeting strict deadlines. • Accurately updating and maintaining a number of HCM and HRIS systems including Workday, Taleo, SharePoint and Smaartweb. • Liaising with global HR colleagues in order to obtain, verify and confirm sensitive candidate information (e.g. passport and bank details) and ensuring that employee records are standardised and compliant. • Producing complex expense reports (using CVM Solutions, Smaartweb) adhering to various Capita/Morgan Stanley processes. • Effectively completing ad-hoc administrative tasks and projects.

• Assisted with staff recruitment/selection, document completion, and regulatory compliance as well as staff training and corporate development. • Transformed the results of a personally created employee retention survey into real-world changes that increased personnel satisfaction, including the installation of new lockers and a kitchen corner (incl. a microwave and a coffee maker) to bolster morale. • Assisted the Director of Corporate Development in identifying strategies to attract more customers, including by creating social media accounts. Attracted 500 followers and 100+ customer enquiries, resulting in 45 actual sales.

• Worked primarily in the reservations and events departments as a tireless resource fielding guest enquiries and planning client functions at the Michelin-starred restaurant. Utilized Micros/Open Table reservation and invoice payment systems and tools. • Updated Galvin’s Microsoft Excel productivity/availability spreadsheet daily, detailing staffing and procurement details information. Produced a quality and performance tracker for completed events. • Trained new staff, equipping them to use computer software, handle phone calls, and contribute to daily operations. • Contributed to the success of special events such as hosting the Olympics 2012 Committee, earning praise from numerous customers and recognition from top corporate leaders.

• Managed hotel reservations, processing customer enquiries, payment invoices, and daily shift reconciliation reports. • Devised yield management spreadsheets to effectively compare live rates set by competitors.

School of Management & Business, MSc Human Resource Management & Organizational Analysis

Chartered Institute of Personnel and Development, Human Resource Management